Shipping

🚚` HOW MUCH IS DELIVERY?

This will be calculated at the check out and depends on the order size and the delivery location. 

🚚` DO YOU OFFER COMBINED POSTAGE?

Yes, I certainly do! The postage will combine at the check out stage but if for some reason it doesn't seem correct, please drop me a message and I can sort it for you. 

🚚`DELIVERY OPTIONS - UK 

Standard delivery is usually Royal Mail Tracked 48, however I may switch to a different courier when I feel necessary (such as during postal strikes and busy periods).

This service usually delivers within 2-3 working days but this ISN'T a guarantee.

Shipping upgrades are available at the check out if you require a faster delivery service.

🚚`DELIVERY OPTIONS - INTERNATIONAL

Orders typically take 4-7 working days for Europe, 12+ working days for the rest of the world but this ISN'T a guarantee.

Although most oversea parcels seem to be arriving in a timely manner, I am experiencing delays to some countries (especially the US, Canada and Ireland). I will do my best to dispatch the item as fast as I can, but after that it is in the hand of the postal service.

Shipping upgrades are available at the check out if you require a faster delivery service.


😟 DELIVERY DELAYS AND LOST ITEMS

If your package does not turn up within the expected timeframe, please contact me and I will do my best to rectify the situation!

Whilst the majority of my orders deliver in a timely manner, there are always some that get 'stuck in the system'. This is just as frustrating and upsetting for me as when the item is in the hands of the courier I have less control. But I will always contact the courier and keep all pressure on them until the matter is resolved.

😟 HOW LONG BEFORE IT IS CONSIDERED LOST?

**UK - a delivery isn't considered 'lost' in the post until it has been a full 12 working days from the expected delivery date.

**INTERNATIONAL (inc Ireland) - 40 working days from the date of shipping.

Please be mindful of this when placing the order as I am unable to offer a replacement or refund until these time frames have past.

💰CUSTOM & IMPORT TAXES

I am based in the UK so when a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.

Customs duty only applies to packages with a value over 150 EUR. VAT will be collected at the time of checkout where the value of the package is less than 150 EUR and you should not be charged additional VAT by the courier. For packages over 150 EUR, VAT will be collected by the carrier with the customs duty.

We're legally required to charge sales tax if the US state you're in mandates it, often no matter where the seller is located. The price you see on Etsy is the price you pay, so you should not be charged any additional taxes on delivery. Check if your US state collects sales tax on online purchases.